Frequently Asked Questions

Home > Frequently Asked Questions

Frequently Asked Questions

The following is a list of frequently asked questions regarding our medical centre and pharmacy. We aim to provide you with the information you need to make informed decisions, clarify any doubts, and ensure you have the best possible experience with us.

If you don't see an answer to your question below, please call +1 (905) 566-4567 to discuss your inquiry further.

Medical Clinic

What are the clinic's operating hours?

Square Care operates from Monday to Friday from 10 am – 7 pm and Saturdays from 10 am – 4 pm. The clinic is closed on Sundays.

Do I need an appointment to visit the clinic?

While we recommend making an appointment to reduce your wait time, we welcome walk-in patients. If you need to see a doctor as soon as possible, visit the clinic today.

What should I bring for my first appointment?

For your first appointment, please bring a valid ID, insurance card, relevant medical records, and a list of medications you are taking.

How long is the typical wait time?

The wait time can vary based on the number of patients and the nature of the visit. We recommend scheduling an appointment to minimize your wait. For walk-ins, we aim to serve all patients as promptly as possible.

How do I register for a family doctor at Square Care?

Contact us directly by phone or visit us in person. Our staff will guide you through the registration process.

Can I choose to see a male or female doctor?

Yes, Square Care Medical Clinic has both male and female doctors on staff. You can specify your preference when booking an appointment.

What services does the Women's Health Clinic offer?

We provide services for women related to reproductive & sexual health, pelvic health, teens’ medical services, consultations, and more.

Do you provide services for chronic conditions like diabetes?

Yes, we have a specialized Diabetes Clinic to assist patients in managing and understanding their diabetes. Our team provides education, medication management, and regular health checks to ensure optimal care.

Can I get a referral to a specialist from Square Care Medical Clinic?

Absolutely. If our doctors determine you need specialized care, they can refer you to appropriate specialists.

Do you offer flu shots?

Our clinic currently offers flu shots and other vaccinations, as requested. Contact us today to find out if we provide the immunization you need.

How often should I see a doctor for a general health check-up?

For most adults, we recommend an annual check-up. However, individual needs can vary based on age, health history, and other factors. Please consult with our doctors to determine the best frequency for you.

What is the difference between a hospital and a clinic?

A hospital is a larger medical facility that provides specialized care and treatment, often equipped to handle more severe medical conditions, surgeries, and emergencies. It usually has in-patient facilities where patients can stay overnight. On the other hand, a clinic like Square Care is a healthcare facility that is primarily focused on outpatient care. Patients come for consultations, treatments, or minor procedures but do not stay overnight.

Pharmacy

What are the pharmacy's operating hours?

Square Care operates from Monday to Friday from 10 am – 7 pm and Saturdays from 10 am – 4 pm. The clinic is closed on Sundays.

Can I transfer my prescriptions to Square Care Pharmacy?

Yes, you can. Contact our pharmacy team, and they will guide you through the easy transfer process.

Do I need a prescription to purchase over-the-counter (OTC) medications?

No, you do not need a prescription for OTC medications. However, our pharmacists can advise you on the best options for your needs.

Do you have a pharmacist available to answer questions about my medications?

Absolutely! Our dedicated team of pharmacists is always available to answer any questions or concerns about your medications.

How can I get a refill on my medication?

If you’ve received your original prescription from Square Care Pharmacy, contact us for a refill. We can contact your prescribing doctor for authorization if your prescription has run out of refills.

Can I have my medications delivered to my home?

Yes, Square Care Pharmacy offers free delivery services within the Mississauga area. Just let us know your address and preferred delivery time, and we will ensure your medications reach you.

Do you accept insurance?

To make your pharmacy experience hassle-free, we accept all insurance plans and handle claim processes on your behalf, providing convenient access to our pharmacy services.

How can I know if a medication has potential side effects or interactions with other drugs I'm taking?

Always consult with our pharmacists before starting any new medication. They can provide information on potential side effects and interactions based on your medications and medical history.

Do you offer flu shots?

Our clinic currently offers flu shots and other types of vaccinations, as requested. Contact us today to find out if we provide the immunization you need.

Prioritize Your Health

Call Us Today to Book an Appointment